Smart City Observatory
In 2017, our two institutions, IMD and Singapore University of Technology and Design (SUTD), decided to join forces to produce a smart city index offering a balanced focus on economic and technological aspects of smart cities on the one hand, and “humane dimensions” of smart cities (quality of life, environment, inclusiveness) on the other.
The initial effort to produce what should become an internationally recognized global smart city index consists of two distinct phases and deliverables.
First, a set of case studies of smart cities at different stages of development, providing a diverse international basis of experience, with the purpose of enhancing the realism and pertinence of the model underpinning the index to be proposed.
Discover the Sixteen Shades of Smart book
Sixteen Shades of Smart has been awarded the bronze medal in the category Business Intelligence/Innovation at the Axiom Book Awards.
Second, a first iteration of the index methodology thus defined, leading to a global ranking of smart cities along that index in 2019. Now we are proud to present the third editon.
Meet the team

Arturo Bris (www.arturobris.org) ranks among the top one hundred most read finance academics in the world. He is the author of several books, a frequent speaker at international conferences, and appears regularly on…

Bruno Lanvin has been the President of the Smart City Observatory since its creation in 2018.
After a distinguished career that took him from the United Nations, the World Bank and INSEAD, he joined IMD in 2018. He is…
Smart City Index 2021
The third edition of the annual IMD-SUTD Smart City Index (SCI) has revealed that city-dwellers’ perceptions of how technology is helping to address urban challenges has been highly affected by the pandemic and its acceleration of digital transformation.
Taking the top three places were Singapore (1st), Zurich (2nd) and Oslo (3rd). Switzerland enjoyed three cities in the top 10 with Lausanne in 5th and Geneva in 8thplace.

The Institute for Management Development, in collaboration with Singapore University for Technology and Design (SUTD), has released the 2021 Smart City Index, with key findings on how the rapid spread of COVID-19 among urban populations has led city leaders to face new responsibilities.
Hundreds of citizens from 118 cities were surveyed in July 2021 and asked questions on the technological provisions of their city across five key areas: health and safety, mobility, activities, opportunities and governance.
Browse the full report
Smart City Profiles
Extended profiles including all data in html and PDF
- Abu Dhabi results page - Abu_Dhabi.pdf
- Abuja results page - Abuja.pdf
- Amsterdam results page - Amsterdam.pdf
- Ankara results page - Ankara.pdf
- Athens results page - Athens.pdf
- Auckland results page - Auckland.pdf
- Bangkok results page - Bangkok.pdf
- Barcelona results page - Barcelona.pdf
- Beijing results page - Beijing.pdf
- Bengaluru results page - Bengaluru.pdf
- Berlin results page - Berlin.pdf
- Bilbao results page - Bilbao.pdf
- Birmingham results page - Birmingham.pdf
- Bogota results page - Bogota.pdf
- Bologna results page - Bologna.pdf
- Bordeaux results page - Bordeaux.pdf
- Boston results page - Boston.pdf
- Bratislava results page - Bratislava.pdf
- Brisbane results page - Brisbane.pdf
- Brussels results page - Brussels.pdf
- Bucharest results page - Bucharest.pdf
- Budapest results page - Budapest.pdf
- Buenos Aires results page - Buenos_Aires.pdf
- Busan results page - Busan.pdf
- Cairo results page - Cairo.pdf
- Cape Town results page - Cape_Town.pdf
- Chengdu results page - Chengdu.pdf
- Chicago results page - Chicago.pdf
- Chongqing results page - Chongqing.pdf
- Copenhagen results page - Copenhagen.pdf
- Denver results page - Denver.pdf
- Dubai results page - Dubai.pdf
- Dublin results page - Dublin.pdf
- Dusseldorf results page - Dusseldorf.pdf
- Geneva results page - Geneva.pdf
- Glasgow results page - Glasgow.pdf
- Gothenburg results page - Gothenburg.pdf
- Guangzhou results page - Guangzhou.pdf
- Hamburg results page - Hamburg.pdf
- Hangzhou results page - Hangzhou.pdf
- Hanoi results page - Hanoi.pdf
- Hanover results page - Hanover.pdf
- Helsinki results page - Helsinki.pdf
- Ho Chi Minh City results page - Ho_Chi_Minh_City.pdf
- Hong Kong results page - Hong_Kong.pdf
- Hyderabad results page - Hyderabad.pdf
- Istanbul results page - Istanbul.pdf
- Jakarta results page - Jakarta.pdf
- Kiel results page - Kiel.pdf
- Krakow results page - Krakow.pdf
- Kuala Lumpur results page - Kuala_Lumpur.pdf
- Kyiv results page - Kyiv.pdf
- Lagos results page - Lagos.pdf
- Lausanne results page - Lausanne.pdf
- Leeds results page - Leeds.pdf
- Lille results page - Lille.pdf
- Lisbon results page - Lisbon.pdf
- London results page - London.pdf
- Los Angeles results page - Los_Angeles.pdf
- Lyon results page - Lyon.pdf
- Madrid results page - Madrid.pdf
- Makassar results page - Makassar.pdf
- Manchester results page - Manchester.pdf
- Manila results page - Manila.pdf
- Marseille results page - Marseille.pdf
- Medan results page - Medan.pdf
- Medellin results page - Medellin.pdf
- Medina results page - Medina.pdf
- Melbourne results page - Melbourne.pdf
- Mexico City results page - Mexico_City.pdf
- Milan results page - Milan.pdf
- Montreal results page - Montreal.pdf
- Moscow results page - Moscow.pdf
- Mumbai results page - Mumbai.pdf
- Munich results page - Munich.pdf
- Nairobi results page - Nairobi.pdf
- Nanjing results page - Nanjing.pdf
- New Delhi results page - New_Delhi.pdf
- New York results page - New_York.pdf
- Newcastle results page - Newcastle.pdf
- Osaka results page - Osaka.pdf
- Oslo results page - Oslo.pdf
- Paris results page - Paris.pdf
- Philadephia results page - Philadelphia.pdf
- Phoenix results page - Phoenix.pdf
- Prague results page - Prague.pdf
- Rabat results page - Rabat.pdf
- Rio de Janeiro results page - Rio_de_Janeiro.pdf
- Riyadh results page - Riyadh.pdf
- Rome results page - Rome.pdf
- Rotterdam results page - Rotterdam.pdf
- San Francisco results page - San_Francisco.pdf
- San José results page - San_Jose.pdf
- Santiago results page - Santiago.pdf
- Sao Paulo results page - Sao_Paulo.pdf
- Seattle results page - Seattle.pdf
- Seoul results page - Seoul.pdf
- Shanghai results page - Shanghai.pdf
- Shenzhen results page - Shenzhen.pdf
- Singapore results page - Singapore.pdf
- Sofia results page - Sofia.pdf
- St. Petersburg results page - St_Petersburg.pdf
- Stockholm results page - Stockholm.pdf
- Sydney results page - Sydney.pdf
- Taipei City results page - Taipei_City.pdf
- Tallinn results page - Tallinn.pdf
- Tel Aviv results page - Tel Aviv.pdf
- The Hague results page - The_Hague.pdf
- Tianjin results page - Tianjin.pdf
- Tokyo results page - Tokyo.pdf
- Toronto results page - Toronto.pdf
- Vancouver results page - Vancouver.pdf
- Vienna results page - Vienna.pdf
- Warsaw results page - Warsaw.pdf
- Washington D.C. results page - Washington_DC.pdf
- Zaragoza results page - Zaragoza.pdf
- Zhuhai results page - Zhuhai.pdf
- Zurich results page - Zurich.pdf
Related publications
Cities in a Time of Global Emergencies
This is the second volume of smart cities case studies published as a companion to the IMD-SUTD Smart City Index. It follows the award-winning ‘Sixteen Shades of Smart’, released in 2019.
Although the world is not out of the pandemic yet, important lessons have been learned from the ways in which cities (and smart cities in particular) have adopted innovative strategies to face the massive challenges of a health crisis. At the same time, citizens’ concerns about climate change and the environmental challenges stemming from rapid urbanization have continued to gather momentum around the world. Smart cities are places where the convergence is rapidly increasing between concerns for health on one hand, and concerns about climate change on the other.
The ten case studies contained in ‘Cities in a time of global emergencies’ describe and analyze the experience and strategies of smart cities from Africa, Europe, Asia and the Americas. Some of them are just starting their smart city journey, while others have already gone through several versions of their strategy to respond to their citizens’ needs by becoming even smarter. The comparison of the approaches taken is a source of factual knowledge about the possible future of smart cities, and casts a new light on what their options might be in the face of today’s and tomorrow’s emergencies.
Sixteen shades of Smart: How cities can shape their own future
Smart cities are a fast-growing species, and a fascinating field for new experiments in a number of critical areas, ranging from urban planning, sustainable energy, and transport strategies to social integration and talent attraction, to name a few. As leaders and citizens around the world continue to assess, design, implement and improve on ways to create better cities, they often find themselves confronted with a multitude of decisions and a wide range of partial solutions to specific problems such as traffic congestion, waste management and crime.

It includes 16 case studies, produced by the Lee Kuan Yew Centre for Innovative Cities at SUTD (covering Asia and the Pacific) and the IMD World Competitiveness Center (covering other parts of the world). Producing these studies has yielded important lessons about how to enhance the value and uniqueness of our smart city index, as well as precious insights on how our two institutions can work together in a very synergistic way to produce unique insights.
Sixteen shades of Smart has been awarded the bronze medal in the category Business Intelligence/Innovation at the Axiom Book Awards.
Contact us
If you have any questions or inquiries, get in touch with our team.