Ref: IMD-7-2313

Case study

Reference: IMD-7-2313

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Dachser (A): Intelligent Logistics

Benoit F. Leleux

By Professor Benoit F. LeleuxBenoit F. Leleux, Marta Widz and Marc Chauvet

The case, based on extensive interviews with top executives and two generations of Dachser family owners, documents the genesis and spectacular growth of the global logistics specialist, a group that now has close to 400 locations on all five continents and employs 30,000+ people.

Despite its global footprint, Dachser stayed loyal to both its core business – intelligent logistics – and to Kempten, a picturesque town of 70,000+ inhabitants and the center of gravity for Dachser’s operations and the place the Dachser family owners call home. Dachser received the IMD Global Family Business Award in 2019

Learning Objective

• Provides rich settings to discuss the operational, strategic, generational and governance challenges of one of the leading logistics companies in the world at a critical time for the industry – the COVID-19 pandemic, which inevitably wreaked havoc on supply chains around the world.

Settings Global
Type Field Research
Copyright ©2022
Language English
Related material Teaching note, Video
Order this case study

Reference: IMD-7-2313

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