Solve complex problems in three steps

Are you often unsure of the best way to approach complex problems? Do you feel you need to strengthen your decision-making skills?

Our online Complex Problem Solving program will equip you with a systematic three-step process and tools that you can apply to both professional and personal contexts.

Understanding what a problem is and what you want to achieve when you tackle it can be surprisingly difficult. You will discover how to frame a problem, identify its root causes, explore solutions, and make the best decisions for your context. You will also learn how to engage stakeholders throughout the process, comprehend their needs, and convince them to support the solutions you opt for.

Complex Problem Solving draws on theoretical and empirical knowledge from multiple disciplines and explains it in accessible terms. The program will enhance your creative and critical thinking capabilities and enable you to develop highly sought-after problem-solving skills.    

Complex problem solving training

Learn a systematic, modular approach to complex problem solving

Innovative solutions

Create innovative solutions and identify key stakeholders’ needs, reframing as needed

Decision making

Decide on the on-balance best solution and support it with aligned decisions

Stakeholder engagement

Engage stakeholders throughout and, eventually, convince them to support the solution

You and your class

You are a team leader or mid-level manager developing a new strategy, leading a turnaround, reorganizing or improving your organization's impact. You are an analyst looking to apply a new problem-solving methodology. If you are seeking to improve profitability, negotiate disruption and re-orient R&D initiatives within your organization, this program is for you.

Your class is individually put together through a selection process to ensure that you experience the most impactful learning with a truly diverse group of global peers. Your class will become a trusted resource, encourage your learning journey and surprise you in many unanticipated beneficial ways both during and beyond your classroom experience.

Years of experience
years of experience
CPS class profile
average age
CPS fact
Mid-level managers
Next session
Duration: 5 weeks of study (4-6 hours per week)


CHF 1,950


CHF 1,750 for IMD alumni


Application deadline closes 2 weeks before the session starts.

What our participants say

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Our executive education programs are ranked highly by the world's most influential business publications.

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